Accessibility Statement

Northern California Family Counseling & Wellness Center

Effective Date: October 12, 2026
Last Updated: October 12, 2026

Our Commitment to Accessibility

At Northern California Family Counseling & Wellness Center, we believe that everyone deserves access to information, support, and quality mental health care. We are committed to making our website accessible and usable for all visitors, including individuals with disabilities.

Accessibility is an ongoing responsibility, and we strive to create an inclusive online experience that allows individuals of different abilities to learn about our services, navigate our website, and connect with our practice.

Our accessibility efforts are informed by the Americans with Disabilities Act (ADA), applicable California accessibility requirements, and the Web Content Accessibility Guidelines (WCAG).

Accessibility Standards

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C).

These guidelines provide recommendations for making digital content more accessible to individuals with visual, auditory, physical, cognitive, neurological, and other disabilities.

Our accessibility goals include:

  • Providing readable text and sufficient color contrast.

  • Supporting keyboard navigation wherever reasonably possible.

  • Using descriptive headings and clear page organization.

  • Providing alternative text for meaningful images.

  • Making links and navigation elements understandable.

  • Supporting compatibility with commonly used assistive technologies.

  • Providing accessible content across desktop, tablet, and mobile devices.

  • Avoiding unnecessary barriers to accessing important information.

Although we work toward these standards, we do not represent that every page or feature currently satisfies all WCAG 2.2 Level AA success criteria.

Ongoing Accessibility Improvements

Our website is built using Squarespace, a third-party website platform that provides tools and features intended to support accessible website development.

We recognize that accessibility depends not only on the website platform but also on content, design decisions, third-party integrations, and ongoing maintenance.

As we maintain and update our website, we seek to identify and address accessibility barriers.

Our efforts may include reviewing text readability, navigation, image descriptions, heading structures, links, interactive elements, and mobile usability.

Accessibility is an ongoing process, and we welcome feedback that helps us improve the experience for all visitors.

Assistive Technologies and Browser Compatibility

We aim to make our website usable with commonly available browsers, devices, and assistive technologies, including screen readers, keyboard navigation, and browser accessibility features.

Individual experiences may vary depending on the device, browser, assistive technology, and settings being used.

Visitors may also use browser-based accessibility features such as text enlargement, zoom, and other display preferences.

Third-Party Content and Services

Our website may include links to external websites or content provided by third parties.

While we strive to select accessible resources and services, we do not control the accessibility of independently operated third-party websites.

We encourage visitors to contact us if an external resource linked from our website presents a barrier to obtaining important information about our services.

Alternative Ways to Access Information

If you experience difficulty accessing information on our website, we encourage you to contact our practice directly.

We will make reasonable efforts to provide the information you need through an alternative accessible format or communication method.

We welcome requests for reasonable accommodations related to accessing information about our services.

Report an Accessibility Concern

We value feedback and appreciate being informed of any accessibility barriers.

If you experience difficulty using our website, encounter content that is inaccessible, or have suggestions for improvement, please contact us.

Northern California Family Counseling & Wellness Center

2395 Bechelli Lane, Suite B
Redding, CA 96002

Phone: (530) 768-7397
Fax: (530) 285-2000
Email: contact@northerncaliforniafamily.com
Website: https://northerncaliforniafamily.com

When reporting an accessibility concern, it may be helpful to include the webpage address, a brief description of the issue, and the device or assistive technology you were using. This information is optional but may help us investigate and address the concern.

We will make reasonable efforts to respond to accessibility inquiries and provide assistance.

Continuous Improvement

Northern California Family Counseling & Wellness Center is committed to improving accessibility as our website and services evolve.

We recognize that accessibility is not a one-time achievement but an ongoing effort to remove barriers and support equal access to information.

We appreciate your patience, feedback, and participation in helping us create a more accessible online experience.

Our Commitment

We believe that access to mental health information and support should be welcoming, respectful, and inclusive. Our goal is to make it easier for every individual and family to explore the resources and services available through Northern California Family Counseling & Wellness Center.